From the home page, click the "CONTACT" tab and then send us your question.

Have the Device ID of your GarageSmart handy.

Yes! GarageSmart's Technical Support will help you with any task (including configuring your device to your Wi-Fi network or installation).

To update your password you will need to enter the Device ID and Mac Address of your GarageSmart device along with your Username by visiting www.garagesmart.net/update_password.html.

Your GarageSmart is always up to date and if new software becomes available, your GarageSmart device will update automatically when connected to the internet.

Yes! All GarageSmart devices are designed to work from anywhere in the world.

The overall range depends on your routers output power and the protocol used (802.11 b, g or n). The typical outdoor or open space range is about 450+ft. The indoor range will vary as it depends on the type of structural obstructions and construction materials used in the building.

Yes, the GarageSmart is compatible with ALL smartphones. The GarageSmart is also compatible with any PC, Laptop, tablet or device that has Wi-Fi or Cellular with a connection to the Internet.

The GarageSmart is compatible with any router that operates in the 2.4GHz band (802.11b, 802.11g or 802.11n).

Yes, it is backwards compatible with older 802.11b/g routers since these routers also work in the 2.4GHz band.

The Status LED of the GarageSmart device should be blinking GREEN.

Yes, it will work with all types of services as long a you have a Wi-Fi (802.11b/g or n) router that operates in the 2.4GHz band and is connected to the internet.

Your GarageSmart device is warranted against manufacturing defects for one year from the date of product shipment.

Yes, if you haven't already you may extends the standard 1-year limited warranty by upgrading to our low cost Premium Plan that also includes additional benefits and features. Restrictions may apply.

No. Your warranty period is one year from the date of your original purchase (unless you have an active Premium Plan).

From the home page, click the "CONTACT" tab and then send us your request, as we will be more than happy assist you.

Yes as you may need to present dated proof of purchase to be entitled to a repair, return, or refund under warranty.

Yes, returns will be granted if they fall within our return policy. Please contact GarageSmart for more information.

Do NOT contact or return product to the retailer from where you purchased it. If your return falls within our return policy, then please contact GarageSmart directly to obtain a Return Merchandise Authorization Number (RMA#).

Do NOT contact or return product to the retailer from where you purchased it. Please contact GarageSmart directly as the device may still be under warranty.

Yes, Absolutely in order to receive a full refund.

GarageSmart directly handles all replacements. From the home page, click the "CONTACT" tab and then send us your request right away.

Usually 2-3 business days after approval.

The Premium Plan gives you complete full control of your device, while extending the standard 1-year limited warranty.

From the homepage, click on "CONTACT" to send us a message, as our Sales and Support teams will be more than happy to answer any question that you may have. No question will ever go unanswered as the wrong question, is the question that doen't get asked.

Your information will never be given or sold to anyone! For further information, please see our Privacy Policy.